Difficulty: mediumMUP — police administration
Ordering a certificate of residence
Role-play: you need a certificate — you explain what it is for and find out how to order and collect it (Uverenje o boravku).
Where it happens
MUP — police administration
The Novi Sad police administration on Bulevar kralja Petra I. This is where residence and document errands happen: address registration, applications, biometrics, collecting cards.
Who you talk to
Branka (MUP inspector)
Branka has worked the foreigners' counter for years. Hundreds of applications pass her desk each week, so she speaks briefly and to the point but without irritation: she asks what you need, looks at your papers and names the next step.
What you need to do
- Say you need a certificate and explain what it is for.
- The complication: you are asked which certificate exactly, and you do not know. Describe what the other organisation asked for and ask for help choosing.
- Ask how it is ordered: a form here, in writing, or otherwise.
- Ask when and where to collect it and whether you must come in person.
- Repeat the steps back and say thank you.
A Premium scenario — the free tier includes the basic dialogues with the city residents.
Other situations at this place