Difficulty: mediumMUP — police administration

Requesting a police certificate

Role-play: an employer has asked for a police certificate. You go to the counter to work out which one and how to order it (Uverenje iz policije).

Where it happens

MUP — police administration
The Novi Sad police administration on Bulevar kralja Petra I. This is where residence and document errands happen: address registration, applications, biometrics, collecting cards.

Who you talk to

Branka (MUP inspector)
Branka has worked the foreigners' counter for years. Hundreds of applications pass her desk each week, so she speaks briefly and to the point but without irritation: she asks what you need, looks at your papers and names the next step.

What you need to do

  1. Say you need a certificate and explain who is asking for it.
  2. The complication: you are asked which certificate exactly and you do not know. Describe what the employer wrote and ask for help choosing.
  3. Ask whether the purpose must be stated and what to write.
  4. Ask whether it comes in another language or a translation will be needed.
  5. Repeat the steps back and say thank you.

A Premium scenario — the free tier includes the basic dialogues with the city residents.

Other situations at this place