Lost document: reporting and replacing it
Role-play: you have lost a document and come to report it — you say where and when, and find out how to get a replacement (Prijava nestanka dokumenta).
Where it happens
MUP — police administration
The Novi Sad police administration on Bulevar kralja Petra I. This is where residence and document errands happen: address registration, applications, biometrics, collecting cards.
Who you talk to
Branka (MUP inspector)
Branka has worked the foreigners' counter for years. Hundreds of applications pass her desk each week, so she speaks briefly and to the point but without irritation: she asks what you need, looks at your papers and names the next step.
What you need to do
- Say that you have lost a document and name which one.
- Say where and when it happened, as far as you remember.
- The complication: you are not sure whether it was lost or stolen. Say so honestly instead of inventing.
- Ask how to get a replacement and what to use in the meantime.
- Ask for confirmation that the report was filed and say thank you.
A Premium scenario — the free tier includes the basic dialogues with the city residents.
Other situations at this place