Difficulty: mediumBank
Making a transfer and filling in the payment slip
Role-play: you make a transfer at the branch — you work through the fields on the payment slip and check the recipient's details (Nalog za prenos).
Where it happens
Bank · Banka (filijala u Starom gradu)
A bank branch in the Old town where you can open an account and handle everyday banking.
Who you talk to
Jovana (bank clerk)
Jovana is a bank clerk at the counter. Polite, professional and precise, she uses the formal address, explains calmly and asks for the documents she needs.
What you need to do
- Say you want to make a transfer, and to whom — a person or an organisation.
- Ask what goes in the fields of the slip you do not understand.
- Read out the recipient's account number and ask for it to be read back.
- The complication: one digit does not match. Stop, say so, and ask what happens if a detail is wrong.
- Ask for confirmation of the transfer and when the money will arrive.
A Premium scenario — the free tier includes the basic dialogues with the city residents.
Other situations at this place