Difficulty: easyBank
Opening a bank account
Role-play: you open an account at a Serbian bank, answer the clerk's questions and find out what to do when a document is missing (Otvaranje računa u banci).
Where it happens
Bank · Banka (filijala u Starom gradu)
A bank branch in the Old town where you can open an account and handle everyday banking.
Who you talk to
Jovana (bank clerk)
Jovana is a bank clerk at the counter. Polite, professional and precise, she uses the formal address, explains calmly and asks for the documents she needs.
What you need to do
- Greet the clerk and say you would like to open an account.
- Say which documents you have with you.
- The complication: the clerk asks for a document you do not have. Say you do not have it yet and ask what to do next.
- Ask how a dinar account differs from a foreign-currency one and whether you need both.
- Ask when the card will be ready, confirm the next step and say thank you.
A Premium scenario — the free tier includes the basic dialogues with the city residents.
Other situations at this place