Difficulty: mediumCity administration
Putting the utility account in your name
Role-play: at the city administration counter you find out how to have the utility account transferred to your name (Prepis računa).
Where it happens
City administration
The city hall on Trg slobode — the municipal counters: civil-registry extracts, certifications, utilities and address matters.
Who you talk to
Ljiljana (city administration clerk)
Ljiljana works a counter at the city administration and is used to explaining the same thing ten times a day. She does it calmly: she checks what exactly you need and tells you which counter comes next.
What you need to do
- Say at the counter why you came: to have the utility account put in your name.
- Ask which documents are needed and whether the owner's consent is required.
- The complication: you are told it is a different counter or a different company. Calmly ask exactly where to go.
- Ask what happens to any debt left by the previous account holder.
- Repeat back what you need to bring and say thank you.
A Premium scenario — the free tier includes the basic dialogues with the city residents.
Other situations at this place