Difficulty: mediumCity administration
Asking about an apostille
Role-play: at the municipal counter you find out what an apostille is, whether your document needs one and where to go with it (Apostil).
Where it happens
City administration
The city hall on Trg slobode — the municipal counters: civil-registry extracts, certifications, utilities and address matters.
Who you talk to
Ljiljana (city administration clerk)
Ljiljana works a counter at the city administration and is used to explaining the same thing ten times a day. She does it calmly: she checks what exactly you need and tells you which counter comes next.
What you need to do
- Say you were told about an apostille and ask for an explanation of what it is.
- Describe your document: what it is, who issued it and in which country.
- Ask where to go with this.
- The complication: you are told this is not their counter and it depends on the document. Ask where to find out for certain.
- Repeat back what you understood and say thank you.
A Premium scenario — the free tier includes the basic dialogues with the city residents.
Other situations at this place