Difficulty: easyHealth centre
Getting tests done: what and when
Role-play: with a test referral you find out when to come, how to prepare and when to collect the result (Laboratorija).
Where it happens
Health centre
The "Novi Sad" health centre on Bulevar cara Lazara. Reception, your chosen doctor, referrals and certificates — the first stop for anything health-related.
Who you talk to
Gordana (reception nurse)
Gordana meets everyone at the health-centre reception. She keeps the queue in order, asks for your document and your complaint in two words, and books you in — kindly, but without small talk.
What you need to do
- Say you have a test referral and hand it over.
- Ask during which hours they take samples and whether booking is needed.
- Ask how to prepare: fasting or not, whether water is allowed.
- The complication: you missed a word about the preparation. Ask again and request simpler words.
- Ask when and where to collect the result, and say thank you.
A Premium scenario — the free tier includes the basic dialogues with the city residents.
Other situations at this place