Difficulty: easyHealth centre
Booking an appointment
Role-play: you book with your doctor — pick a day and time and check what to bring (Zakazivanje pregleda).
Where it happens
Health centre
The "Novi Sad" health centre on Bulevar cara Lazara. Reception, your chosen doctor, referrals and certificates — the first stop for anything health-related.
Who you talk to
Gordana (reception nurse)
Gordana meets everyone at the health-centre reception. She keeps the queue in order, asks for your document and your complaint in two words, and books you in — kindly, but without small talk.
What you need to do
- Say you want to book with your doctor and give their name.
- Say when suits you and ask what is available.
- The complication: nothing on the day you wanted. Ask about other options and about walk-in hours.
- Repeat back the day, the time and the room number.
- Ask what to bring with you and say thank you.
A Premium scenario — the free tier includes the basic dialogues with the city residents.
Other situations at this place