Difficulty: easyHealth centre
Choosing your doctor
Role-play: at the health-centre reception you choose your assigned doctor and learn how booking works from now on (Izbor lekara).
Where it happens
Health centre
The "Novi Sad" health centre on Bulevar cara Lazara. Reception, your chosen doctor, referrals and certificates — the first stop for anything health-related.
Who you talk to
Gordana (reception nurse)
Gordana meets everyone at the health-centre reception. She keeps the queue in order, asks for your document and your complaint in two words, and books you in — kindly, but without small talk.
What you need to do
- Say you want to choose a doctor and hand over your documents.
- Ask which doctors are taking patients and whether you may choose.
- The complication: the doctor you wanted is full. Ask what the options are and whether you can switch later.
- Ask how to book appointments from now on and during which hours.
- Repeat the doctor's name and room number back and say thank you.
A Premium scenario — the free tier includes the basic dialogues with the city residents.
Other situations at this place