Difficulty: hardTax administration
A tax-residence certificate
Role-play: a foreign client has asked for a tax-residence certificate. You find out how to order one (Uverenje o rezidentnosti).
Where it happens
Tax administration
The tax administration on Bulevar Mihajla Pupina. Registering as a taxpayer, questions about your tax regime, certificates and overpayments.
Who you talk to
Slobodan (tax officer)
Slobodan receives sole traders at the tax administration. He speaks slowly and likes precision: he asks things back, pins down wording and dislikes vague answers — but what he says can be written down.
What you need to do
- Say you need the certificate and explain who is asking for it and why.
- Ask how the request is filed and what to attach.
- Ask whether it comes in another language or a translation will be needed.
- The complication: the client sent their own form to be signed. Ask whether such forms are accepted and what to do.
- Repeat the steps and say thank you.
A Premium scenario — the free tier includes the basic dialogues with the city residents.
Other situations at this place