Difficulty: mediumTax administration
The eco-fee: a letter arrived, what is it
Role-play: an unfamiliar letter about the eco-fee has arrived. You bring it to the counter to find out what it is and whether it concerns you (Eko taksa).
Where it happens
Tax administration
The tax administration on Bulevar Mihajla Pupina. Registering as a taxpayer, questions about your tax regime, certificates and overpayments.
Who you talk to
Slobodan (tax officer)
Slobodan receives sole traders at the tax administration. He speaks slowly and likes precision: he asks things back, pins down wording and dislikes vague answers — but what he says can be written down.
What you need to do
- Show the letter and say you do not understand what it is.
- Ask what this fee is and what it relates to.
- Describe your activity and ask whether this concerns you.
- The complication: you are sent to your accountant. Ask exactly what to pass on and what to check.
- Ask what to do with the letter itself, and say thank you.
A Premium scenario — the free tier includes the basic dialogues with the city residents.
Other situations at this place