Difficulty: easyMain post office

Sending documents by post

Role-play: you send important papers — you pick the service, write the address and ask for proof of sending (Slanje dokumenata).

Where it happens

Main post office
Novi Sad main post office on Narodnih heroja. Registered letters, parcels, payment slips and collecting whatever arrived in your name.

Who you talk to

Zorica (post office clerk)
Zorica works a window at the main post office. She is fast, friendly and brief, always with a queue behind you: she asks what you are sending or collecting and asks for your document.

What you need to do

  1. Say that you are sending documents and where to — domestic or abroad.
  2. Ask what sending options exist and how they differ.
  3. Say the papers matter and ask for a trackable service.
  4. The complication: you are asked again about the recipient's address, which you wrote unclearly. Spell it out.
  5. Ask for the receipt with the tracking number and say thank you.

A Premium scenario — the free tier includes the basic dialogues with the city residents.

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