Difficulty: easyMain post office

Collecting a parcel on a notice slip

Role-play: a notice slip was in your letterbox. You come for the parcel and work out what is required of you (Preuzimanje pošiljke).

Where it happens

Main post office
Novi Sad main post office on Narodnih heroja. Registered letters, parcels, payment slips and collecting whatever arrived in your name.

Who you talk to

Zorica (post office clerk)
Zorica works a window at the main post office. She is fast, friendly and brief, always with a queue behind you: she asks what you are sending or collecting and asks for your document.

What you need to do

  1. Say you have come for a parcel and show the notice slip and your document.
  2. Ask who it is from and whether anything must be paid or signed.
  3. The complication: the name on the slip is spelled differently from your document. Calmly explain and suggest a way forward.
  4. Ask whether someone else can collect a parcel and what that takes.
  5. Say thank you and goodbye.

A Premium scenario — the free tier includes the basic dialogues with the city residents.

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