Difficulty: mediumInsurance office
Car insurance: the compulsory one and the rest
Role-play: you take out car insurance and work out how the options differ (Osiguranje vozila).
Where it happens
Insurance office
Who you talk to
Nataša (insurance agent)
Nataša sells policies at an insurance agency. Friendly and thorough: first she works out what exactly needs covering, then explains how the options differ, and never pushes for a decision.
What you need to do
- Say you need car insurance and say what car you have.
- Ask for the difference between the compulsory cover and the extra ones.
- Ask what is not covered and whether there is an excess.
- The complication: unfamiliar terms come up. Ask for an example.
- Ask what to do in an accident and whom to call, and say thank you.
A Premium scenario — the free tier includes the basic dialogues with the city residents.
Other situations at this place