Difficulty: easyExchange office

At the exchange office: asking the rate and counting out loud

Role-play: you ask the rate, check whether there is a commission and verify the amount with the teller (Kurs u menjačnici).

Where it happens

Exchange office

Who you talk to

Sanja (exchange clerk)
Sanja sits behind the glass at an exchange office. She is brief and businesslike: she asks which currency and how much, states the rate, and asks for a document when the sum is large.

What you need to do

  1. Ask today's buying rate for the currency you have.
  2. Ask whether there is a commission and whether it is inside the rate.
  3. Say the amount you want to change and ask for the calculation.
  4. The complication: the amount looks wrong to you. Politely ask for it to be recounted and explained.
  5. Ask for the receipt and say thank you.

A Premium scenario — the free tier includes the basic dialogues with the city residents.

Other situations at this place